Question 1

What is the International Student Identity card (ISIC)?

Accepted Answer

The International Student Identity Card (ISIC) is a globally recognized proof of student status, providing students with discounts and benefits on travel, shopping, entertainment, and more in over 125+ countries.

Question 2

What does ISIC do?

Accepted Answer

The International Student Identity Card (ISIC) provides globally recognized proof of student status endorsed by UNESCO and grants access to 150,000+ discounts on travel, accommodation, food, entertainment, cultural experiences, and a lot of ISIC card benefits. It supports students in saving money and accessing services worldwide.

Question 3

Who is eligible for ISIC?

Accepted Answer

Any student over the age of 4 who is currently enrolled full-time in a recognized educational institution can apply for an ISIC.

Question 4

How do I apply for an ISIC and what documents are required?

Accepted Answer

You can apply for an ISIC online through the official ISIC website, https://myv.isic.co.in/login. To complete your application, you will need a valid photo ID (passport, national ID, or driver’s license), proof of student status (such as a student ID card or an official letter from your school/college), and a passport-sized photo.

Question 5

Is ISIC valid in India?

Accepted Answer

Yes, the ISIC is valid in India. Students can use it to access a wide range of student discounts in India and benefits on travel, accommodation, food, entertainment, and cultural experiences across the country. Additionally, ISIC India serves as an internationally recognized proof of student status.

Question 6

How long is ISIC valid?

Accepted Answer

The ISIC is valid for one year from the date of issue. Students need to renew their card annually with student ID to continue enjoying the benefits and discounts.

Question 7

What is the cost of ISIC card in India?

Accepted Answer

The ISIC card price in India is INR 1280/- inclusive of all taxes.

Question 8

What are the benefits of an ISIC student identity card?

Accepted Answer

ISIC cardholders receive access to thousands of discounts on travel, accommodation, food, entertainment, cultural sites, and more. Additionally, the ISIC student card serves as a universally recognized proof of student status.

Question 9

Can non-students get an ISIC?

Accepted Answer

No, the ISIC card is exclusively for full-time students. However, there are similar cards for non-students, such as the International Youth Travel Card (IYTC) for those under 35, and the International Teacher Identity Card (ITIC) for teachers.

Question 10

Are there any insurance options available with ISIC?

Accepted Answer

Yes, with an ISIC card, you receive accidental insurance coverage of INR 1,10,000/-. This means that having an international ID card India not only provides access to discounts and benefits but also offers valuable ISIC insurance coverage, making it a 2-in-1 benefit for students.

Question 11

Can I get an ISIC for free?

Accepted Answer

Yes, you can get a virtual ISIC card free if you obtain it through certain promotions, such as when you get an ISIC student forex card. Check with your Visa Forex card provider for more details on this offer and how to apply for the virtual ISIC card.

Question 12

What is the ISIC Association?

Accepted Answer

International Student Identity Card Association (ISIC Association) is a not-for-profit global student organization established in 1953 during the International Student Conference held in Copenhagen, Denmark. ISIC facilitates Students, Teachers and Youth with the only internationally accredited and globally recognized identity proof combined with 1,50,000+ discounts and 150+ endorsements from global and local organizations including UNESCO, UNWTO, AIESEC, Ministries of Culture, Tourism and Education. See how you benefit from the Card here www.isic.co.in/why-isic

Question 13

The ISIC Card Number is showing invalid?

Accepted Answer

Please ensure that you are putting the ISIC Card Number correctly. The ISIC Card Number is the 14 digit alpha-numeric number mentioned on the top right corner of your card. Please enter the full 14 digits of the Serial Number. If the problem still persists, please contact the ISIC Helpdesk at 0124-4292568 or drop an email to info@isic.co.in mentioning your ISIC Card Number.

Question 14

Where can I see the benefits/discounts that are available on my Card?

Accepted Answer

The ISIC benefits/discounts can be viewed on: Val U Application: Download the Val U App from Google Playstore for Android devices from bit.ly/3WzkuTG or from the Apple Store for iOS devices from bit.ly/3WbCS3I. Tap on 'Discounts' on the Home Screen to view the list of Discounts available on your card. You can also Tap on Nearby to see the discounts which are available around you on Google Map. You can also view the discounts on our website www.isic.co.in/discounts

Question 15

Can the discounts be searched easily on my phone or tablet?

Accepted Answer

Yes. The ISIC benefits/discounts can be viewed on the Val U Application. Download the Val U App from Google Playstore for Android devices from bit.ly/3WzkuTG or from the Apple Store for iOS devices from bit.ly/3WbCS3I. Tap on 'Discounts' on the Home Screen to view the list of Discounts available on your card. You can also Tap on Nearby to see the discounts which are available around you on Google Map.

Question 16

What if the virtual ID is not accepted by a discount provider?

Accepted Answer

Kindly check on your Val U Application or on our website if the merchant is listed as an ISIC Benefit Provider. You can view the discounts listed on our website here www.isic.co.in/discounts. If the discount is listed, then please contact the ISIC Helpdesk at 0124 4292568, Whatsapp at 9599668693 or drop an email at info@isic.co.in

Question 17

The Shopkeeper refused to give me the discount?

Accepted Answer

Kindly check on your Val U Application or on our website if the merchant is listed as an ISIC Benefit Provider. You can view the discounts listed on our website here www.isic.co.in/discounts. If the discount is listed, then please contact the ISIC Helpdesk at 0124 4292568, 9599668693 or drop an email at info@isic.co.in

Question 18

What if the coupon code provided to avail the benefit is invalid?

Accepted Answer

Please ensure that you are entering the coupon code correctly. Please also ensure that the coupon code is being entered on the link provided on the discounts page for that particular discount. If the problem still persists, please contact the ISIC Helpdesk at 0124 4292568, Whatsapp at 9599668693 or drop an email at info@isic.co.in

Question 19

Can I get all the discounts in my country?

Accepted Answer

Tap on 'Discounts' on the Home Screen of the ISIC Global Application. Enter your country in the Search Bar on the top and view all the Discounts available in your country. Each country has it's own discounts and you should check the availability of the Discount and the Terms and Conditions before approaching a merchant for a Discount.

Question 20

How do I access the discounts?

Accepted Answer

Tap on the 'Discounts' on the Home Screen of the ISIC Global Application. Select the Discount you want to access. Tap on the Offer Drop Down Arrow and follow the steps mentioned there to access the Discount.

Question 21

How do I change the Val U Application MPIN?

Accepted Answer

The Mobile Pin/MPIN can be reset using the "Change Mobile Pin" tab under the Profile section in the Val U Application

Question 22

How do I change the Val U Application Password?

Accepted Answer

The password can be reset using the "Change Password" tab under Profile section in the Val U Application

Question 23

How can I order a Card?

Accepted Answer

If you are a Student, Teacher or a Youth, you can order the card online through the ISIC Website: https://myv.isic.co.in/login or through the Val U Application. You can download the Val U App from Google Playstore for Android devices from bit.ly/3WzkuTG or from the Apple Store for iOS devices from bit.ly/3WbCS3I.

Question 24

How can I check order status of my Card?

Accepted Answer

Kindly connect with the ISIC Helpdesk at 0124-4292568, whatsapp at 9599668693 or drop an email at info@isic.co.in to check the status of your Card order.

Question 25

What is the cost of the Card?

Accepted Answer

The cost of the Card is INR 1180/- (Inclusive of 18% GST)

Question 26

How do I renew my Card?

Accepted Answer

If your Card has expired you will have to apply for a new card. The new Card can be applied online through the ISIC website: https://myv.isic.co.in/login or through the Val U Application. You can download the Val U App from Google Playstore for Android devices from bit.ly/3WzkuTG or from the Apple Store for iOS devices from bit.ly/3WbCS3I.

Question 27

My Card was lost/stolen?

Accepted Answer

Once you are sure that your card is lost or stolen, please immediately block your Card. You can block your Card through the card section in the Val U Application. The Card once blocked cannot be unblocked and you will have to order a new Card. You can also block the Card by calling the ISIC Helpdesk at 0124-4292568, Whatsapp at 9599668693

Question 28

How can I delete my ISIC account?

Accepted Answer

You can go in the 'Profile' section on your myValU app and select 'Delete Account Permanently' to delete your ISIC account.

Question 29

I am unable to login to theVal U Application

Accepted Answer

Please check if you have used the correct login credentials i.e. Name, Mobile Number, Email ID If the problem still persists, please contact ISIC Helpdesk at 0124-4292568, Whatsapp at 9599668693 or drop an email at info@isic.co.in

Question 30

I can't remember my Password

Accepted Answer

You can reset your password using the "Forgot Password" tab on the login screen My Val U Application account is blocked Please contact the ISIC Helpdesk at 0124 4292568, Whatsapp at 9599668693 or drop an email at info@isic.co.in

Question 31

Not getting OTP for registration

Accepted Answer

Kindly check the network connection of your phone. If the problem still persists, please contact the ISIC Helpdesk at 0124 4292568, Whatsapp at 9599668693 or drop an email at info@isic.co.in

Question 32

Unable to create the MPIN

Accepted Answer

Please contact ISIC Helpdesk at 0124 4292568, Whatsapp at 9599668693 or drop an email at info@isic.co.in

Question 33

Unable to change theVal U Application Password

Accepted Answer

Please contact ISIC Helpdesk at 0124 4292568, Whatsapp at 9599668693 or drop an email at info@isic.co.in

Question 34

Not able to sign-up on theVal U Application

Accepted Answer

Please ensure you are entering all the details in the required format If the problem still persists, please contact ISIC Helpdesk at 0124 4292568, Whatsapp at 9599668693 or drop an email at info@isic.co.in

Question 35

What is ISIC Student Ecosystem?

Accepted Answer

Please visit ISIC Website - www.isic.co.in and refer to the "Why ISIC" section. You may click on the following link to access the section of the website directly "www.isic.co.in/why-isic"

Question 36

How do I apply for Travel Insurance through Val U Application?

Accepted Answer

You can click on the Insurance Tab in theVal U Application and follow the simple steps thereafter to purchase the Travel Insurance.

Question 37

How do I claim the Accidental Insurance provided with the card?

Accepted Answer

The Student or someone on behalf of a student may call the toll free number 0124-4292568, or drop an email at customercare@bajajallianz.co.in addressing the Bajaj Allianz team to claim the Insurance. Please note that you will have to mention the Policy Number in the email.

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